Skip to main content

Teachers’ Pensions Scheme (PO-2482)

Complainant: Dr J Marchant
Complaint Topic: Benefits: overpayment (recovery of)
Ref: PO-2482
Outcome: Upheld
Respondent: 1. London South Bank University (LSBU)
2. Teachers' Pensions (TP)
Type: Pension complaint or dispute
Date:

Complaint summary

Dr Marchant has complained that an overpayment of pension arose as a result of LSBU incorrectly submitting forms to TP and TP paying his pension incorrectly.

Summary of the Ombudsman’s determination and reasons

The complaint should be upheld against LSBU to the extent that they contributed to the situation Dr Marchant finds himself in because they submitted an incorrectly completed form to TP.

The complaint should not be upheld against TP because they used the information given by LSBU and Dr Marchant when calculating Dr Marchant’s pension entitlement.

View determination

Download

Related decisions

  • Teachers’ Pension Scheme (CAS-26661-R4X7)
    Complainant: Mrs L
    Respondent: Teachers' Pensions
    Outcome: Partly upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: CAS-26661-R4X7
    Date:
  • Bic UK Pension Scheme (CAS-55100-G3W9)
    Complainant: Mr E
    Respondent: Trustees of the Bic UK Pension Scheme
    Outcome: Partly upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: CAS-55100-G3W9
    Date: