News type:
Wed 27 Apr 2016

The Pensions Ombudsman Service is moving its application process online.

Individuals wanting to bring a complaint to the Pensions Ombudsman can now submit their complaints via an online form on the Pensions Ombudsman Service website.

This online form for complaint applications about personal and occupational pensions means applicants no longer have to download and print out an application form and then post it off once the form is completed.

Fiona Nicol, Casework Director at the Pensions Ombudsman Service said, “Our new online form means it’s now much quicker and easier for our customers to complete an application. The online form is the first phase of a project that will ultimately deliver a secure area for the website so future applicants can share supporting documentation more easily and create a profile allowing them to login to see how their application is progressing.“