News type:
Mon 20 Aug 2018

Our Corporate Plan, published today, sets out our priorities for the next three years and how we intend to achieve our aims.

We have three strategic aims:

  • Providing one centre for the resolution of workplace and personal pension complaints.
  • Supporting and influencing the pensions industry and the wider alternative dispute resolution sector to deliver effective dispute resolution.
  • Transforming and improving our services and processes.

Our Corporate Plan outlines our commitments for the next three years along with the key deliverables for 2018/19.

Read the Corporate Plan to find out more.