We are committed to providing an accessible service and our website contains a number of features that can help you with any accessibility issues you may have.

Listen to our website with browsealoud

To make our website as accessible as possible, we offer you the option to use the browsealoud function.

Browsealoud helps our website visitors who require online reading support and those who simply prefer to listen to information instead of reading it. Those with print disabilities, such as dyslexia or mild visual impairments, and those with English as a second language find browsealoud particularly useful.

Whether you are using a Smartphone, Tablet, PC or Mac, browsealoud will provide the speech and reading support tools you require for free.

Browsealoud reads website content out loud using the most natural and engaging voice to transform your online reading experience.

Features include: Translator, Simplifier, Screen Masking for Touch Screens and the ability to personalise the settings to suit individual needs and preferences.

Other features include:

  • Dual-colour highlighting
  • Text Magnification
  • Translator
  • MPS Maker
  • Screen Masking
  • Pronunciation Modifier
  • Secure Site Reading
  • PDF Reading
  • International Languages

If you would like some help on how to use browsealoud please visit their support website here.

Videos with subtitles

Our new videos explain what to do if you are unhappy with your pension scheme and how our service can help if you have tried to sort out a problem about the management of your pension and aren’t satisfied with the outcome. Both these short videos have subtitled versions which you can watch here

Text size

You can alter the font size on the screen making the site easier to read. If  you prefer the text to be a little bigger or smaller, you can increase the size of the text by holding down the “Ctrl” key on the bottom left hand row of the key board whilst using the scroll wheel on the mouse to increase (or decrease) the size of the text.

Alternatively you can press and hold the “Ctrl” key whilst pressing either “+” key to increase or “-” to decrease the size of text.

Coding standards

Our website has been developed to meet best practice coding standards and conforms to guidelines laid down by World Wide Web Consortium (W3C) as well as Level AA of the Web Content Accessibility Guidelines 2.0 (WCAG 2.0)

Adhering to these standards makes our site accessible to those browsers that also adhere to these standards, and makes our web pages more accessible to those using screen readers and similar devices.

Accessibility policy