Scottish Life Personal Pension Plan (PO-1347)
Complainant: Mr Ronnie Hardie
Complaint Topic: Interpretation of scheme rules/policy terms
Ref: PO-1347
Outcome: Upheld
Respondent: Scottish Life
Type: Pension complaint or dispute
Date:
Mr Hardie complains that Scottish Life, have closed off the option to make increased or single contributions, or to transfer in payments. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Scottish Life because they imposed a condition on the terms of the Plan which …
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