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Santander (UK) Group Pension Scheme (PO-12832)

Complainant: Mr H
Complaint Topic: Death benefits
Ref: PO-12832
Outcome: Not upheld
Respondent: Santander (UK) Group Pension Scheme Trustees Limited
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr H’s complaint and no further action is required by the Trustee.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr H complains that the Trustee incorrectly exercised its discretion by not awarding any death benefits to him.

View determination

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