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Johnson Controls UK Pension Scheme (PO-5387)

Complainant: Mrs Valerie Layfield
Complaint Topic: Benefits: incorrect calculation
Ref: PO-5387
Outcome: Not upheld
Respondent: 1. Johnson Controls Ltd
2. The Trustees of the Johnson Controls UK Pension Scheme
Type: Pension complaint or dispute
Date:

Complaint summary

Mrs Layfield’s complaint which is against Johnson Controls and the Trustees is that she has not been granted an unreduced early retirement pension under the Scheme.

Summary of the Ombudsman’s Determination and reasons

  1. The complaint should not be upheld against Johnson Controls and the Trustees because:
    1. the Trustees applied the rules of the Scheme correctly in considering Mrs Layfield’s complaint; and
    2. it was not maladministration for Johnson Controls to withhold their consent.

 

 

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