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Vickers Group Pension Scheme (PO-10746)

Complainant: Mr R
Complaint Topic: CPI: switch to
Ref: PO-10746
Outcome: Not upheld
Respondent: Vickers Pension Trustees Limited
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by the Trustees.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr R’s complaint is that he is unhappy that the Trustees switched from using the Retail Prices Index (RPI) to the Consumer Prices Index (CPI) as the basis for pension increases. In addition, he is unhappy that the Trustees failed to inform him that this change would be made.

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