NHS Pension Scheme (PO-12724)

Ombudsman’s Determination

Complaint Summary

Mrs E has complained that her eligibility for ill health retirement has not been considered in a proper manner. Mrs E is of the view that she is permanently incapable of doing her NHS job.

Summary of the Ombudsman’s Determination and reasons

The complaint should not be upheld against NHSBSA because it was entitled to accept the advice it received from its own medical advisers that Mrs E would, more likely than not, recover sufficiently to be able to carry out the duties of her NHS employment.