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Armed Forces Pension Scheme (PO-12847)

Complainant: Mrs Y
Complaint Topic: Death benefits
Ref: PO-12847
Outcome: Not upheld
Respondent: Veterans UK
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs Y’s complaint and no further action is required by Veterans UK.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs Y’s complaint concerns Veterans UK’s refusal to award her a discretionary widow’s pension in 2015.

 

 

View determination

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