Scheme:
Armed Forces Pension Scheme
Complainant:
Mrs Y
Respondent:
Veterans UK
Topic:
Death benefits
Ref:
PO-12847
Date:
Thu 6 Apr 2017
Outcome:
Not upheld

Ombudsman’s Determination

Outcome

I do not uphold Mrs Y’s complaint and no further action is required by Veterans UK.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs Y’s complaint concerns Veterans UK’s refusal to award her a discretionary widow’s pension in 2015.

View determination