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Complainant: Mr N
Complaint Topic: Benefits: incorrect calculation
Ref: PO-14527
Outcome: Not upheld
Respondent: North East Ambulance Service NHS Foundation Trust
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by NEAS.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N’s complaint is that he was given incorrect information from NEAS at the start of his employment about how his pervious service in the Scheme would be treated following his break in employment.

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