B&CE Lump Sum Retirement Benefit Scheme (PO-15313)
Complainant: Mr Y
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: PO-15313
Outcome: Not upheld
Respondent: B&CE Financial Services Limited
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr Y’s complaint and no further action is required by B&CE Financial Services Limited.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr Y has complained because the Trustees of the Scheme have not agreed to pay him a lump sum benefit from the Scheme.
View determination
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