Tesla Motors Limited Pension Scheme (PO-19200)
Ombudsman’s Determination
Outcome
Ms N’s complaint is upheld and to put matters right Tesla should pay her £500 for the significant distress and inconvenience caused by its maladministration.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Ms N’s complaint is that Tesla failed to pay the compensation it agreed to pay in respect of a previous complaint which she brought to this office, under reference PO-12111.
View determination
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