Local Government Pension Scheme (PO-7782)
Complainant: Mr O
Complaint Topic: Interpretation of scheme rules/policy terms
Ref: PO-7782
Outcome: Upheld
Respondent: 1. Capita
2. Local Pensions Partnership (LPP) (formerly London Pensions Fund Authority
(LPFA))
2. Local Pensions Partnership (LPP) (formerly London Pensions Fund Authority
(LPFA))
Type: Pension complaint or dispute
Date:
Ombudsman’s Decision
Complaint summary
Mr O has complained that the reason given for leaving his employment has been recorded incorrectly and as result Mr O has not received an unreduced pension.
Summary of the Ombudsman’s decision and reasons
The complaint should be upheld against Capita because based on the evidence available, Mr O left employment by mutual consent on grounds of business efficiency and therefore falls within the scope of Regulation 30(7) of the Local Government Pension Scheme Regulations 2013.
View determination
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