Veolia UK Pension Plan (PO-14508)
Complainant: Mr R
Complaint Topic: Benefits: incorrect calculation
Ref: PO-14508
Outcome: Not upheld
Respondent: 1. Mercer Limited (Mercer)
2. Veolia UK Pension Trustees Limited (the Trustee)
2. Veolia UK Pension Trustees Limited (the Trustee)
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr R’s complaint and no further action is required by Mercer or the Trustee.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr R’s dispute concerns the Personal Accrual Rate (PAR) applied to his benefits within the Plan.
View determination
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