We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Local Government Pension Scheme (PO-16662)

Complainant: Mrs P
Complaint Topic: Misquote/misinformation
Ref: PO-16662
Outcome: Not upheld
Respondent: Haringey Council
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs P’s complaint and no further action is required by the Council.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs P complains that the Council provided her with incorrect information about her pension, over a four-year period. Mrs P says that she relied on this incorrect information when deciding to take voluntary redundancy.

View determination

Download

Related decisions

  • Aviva Staff Pension Scheme (CAS-53529-P0Z6)
    Complainant: Mr R
    Respondent: Aviva Staff Pension Trustee Limited (the Trustee)

    XPS Administration (XPS)
    Outcome: Not upheld
    Complaint Topic: Misquote/misinformation
    Ref: CAS-53529-P0Z6
    Date:
  • The LV Employee Pension Scheme (CAS-65895-V7X9)
    Complainant: Mr K
    Respondent: The LV Pension Trustee Limited
    Outcome: Not upheld
    Complaint Topic: Misquote/misinformation
    Ref: CAS-65895-V7X9
    Date:
View all decisions