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Carlton Clubs Retirement and Death Benefits Scheme (PO-17523)

Complainant: Mr W
Complaint Topic: Post retirement increases (escalation): RPI/CPI
Ref: PO-17523
Outcome: Not upheld
Respondent: 1. Dalriada Trustees Limited (the Trustee)
2. Thomson Dickson Consulting (TDC)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr W’s complaint and no further action is required by the Trustee or TDC.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr W’s complaint concerns the change in the revaluation basis of deferred benefits from Retail Prices Index (RPI) to Consumer Prices Index (CPI), which was announced to members in March 2017, with an amended announcement being issued in July 2017.

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