Friends Life Personal Pension Plan (PO-17814)
Complainant: Mr L
Complaint Topic: Transfers: general
Ref: PO-17814
Outcome: Not upheld
Respondent: Friends Life
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr L’s complaint, and no further action is required by FL.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr L’s complaint about FL is that he believes that his benefits under the Plan should attract a higher annuity rate than the one that FL applied to him.
View determination
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