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Rolls-Royce & Bentley Pension Fund (PO-18123)

Complainant: Mr H
Complaint Topic: Misquote/misinformation
Ref: PO-18123
Outcome: Not upheld
Respondent: 1. Bentley Motors Limited (Bentley)
2. The Trustees of the Rolls-Royce & Bentley Pension Fund (the Trustees)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr H’s complaint and no further action is required by Bentley or the Trustees.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr H complains that Bentley and the Trustees have wrongly declined his application for payment of his pension in the Scheme on an unreduced basis from his 57th He also contends that the Respondents did not notify him at any time that this option was no longer available to him.

View determination

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