Scheme:
Local Government Pension Scheme
Complainant:
Mrs D
Respondent:
Salford City Council
Topic:
Ill Health
Ref:
PO-18280
Date:
Fri 5 Jan 2018
Outcome:
Upheld

Ombudsman’s Determination

Outcome

Mrs D’s complaint is upheld and to put matters right the Council shall:

  • ask Dr Hadland to clarify his opinion on the extent he considered treatments would improve Mrs D’s condition with reasons;
  • then review its decision not to award ill health early retirement benefits to Mrs D;
  • inform Mrs D of its fresh decision with reasons; and
  • pay Mrs D £500 for the significant non-financial injustice which she has suffered.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs D complains that the Council, her former employer, has wrongly declined her application for payment of her pension on the grounds of ill health early retirement (IHER) from the LGPS.

View determination