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Transact Personal Pension Plan (PO-18604)

Complainant: Mr D
Complaint Topic: Transfers: general
Ref: PO-18604
Outcome: Not upheld
Respondent: Transact, operated by Integrated Financial Arrangements Ltd (Transact)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr D’s complaint and no further action is required by Transact.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr D has complained that Transact should not have transferred his pension into the Bobins Pension Scheme.

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