Transact Personal Pension Plan (PO-18604)
Complainant: Mr D
Complaint Topic: Transfers: general
Ref: PO-18604
Outcome: Not upheld
Respondent: Transact, operated by Integrated Financial Arrangements Ltd (Transact)
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr D’s complaint and no further action is required by Transact.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr D has complained that Transact should not have transferred his pension into the Bobins Pension Scheme.
View determination
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