Scheme:
Local Government Pension Scheme
Complainant:
Mrs T
Respondent:
Surrey County Council
Topic:
Ill Health
Ref:
PO-18653
Date:
Fri 29 Jun 2018
Outcome:
Partly upheld

Ombudsman’s Determination

Outcome

Mrs T’s complaint against Surrey County Council is partly upheld, but there is a part of the complaint I do not agree with. To put matters right (for the part that is upheld) Surrey County Council should pay Mrs T £500 for distress and inconvenience.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs T has complained that her eligibility for ill health retirement benefits has not been properly assessed.

View determination