The Filtrauto UK Limited Staff Pension Scheme (PO-18877)
Ombudsman’s Determination
Outcome
I do not uphold Mr S’ complaint and no further action is required by the Trustees.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr S disagrees with the amount of the temporary pension he has received. He has complained that he was required to contact the Scheme administrators before the pension was put into payment. He has also complained that information about temporary pensions has been concealed from members.
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