NHS Injury Benefit Scheme (PO-19551)
Complainant: Ms L
Complaint Topic: Injury benefit
Ref: PO-19551
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Ms L’s complaint and no further action is required by NHS BSA.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Ms L’s complaint is that she has been refused a Permanent Injury Benefit (PIB).
View determination
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