Scheme:
NHS Pension Scheme
Complainant:
Mr E
Respondent:
NHS Business Service Authority
Topic:
Contributions: refunds
Ref:
PO-20407
Date:
Fri 31 Aug 2018
Outcome:
Not upheld

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr E was automatically enrolled into the Scheme. He complains that, because he is over normal retirement age, he is no longer entitled to a refund of contributions and must take Scheme pension benefits.

View determination