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NHS Pension Scheme (PO-20407)

Complainant: Mr E
Complaint Topic: Contributions: refunds
Ref: PO-20407
Outcome: Not upheld
Respondent: NHS Business Service Authority
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr E was automatically enrolled into the Scheme. He complains that, because he is over normal retirement age, he is no longer entitled to a refund of contributions and must take Scheme pension benefits.

View determination

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