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NHS Pension Scheme (PO-22631)  (PO-22631)

Complainant: Dr N
Complaint Topic: Benefits: incorrect calculation
Ref: PO-22631
Outcome: Not upheld
Respondent: NHS Business Services Authority (NHS BSA)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Dr N’s complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Dr N is unhappy about the actuarial reduction which applies to the added years she bought within the Scheme, for which she elected a retirement age of 65. She considers the reduction to be unduly harsh and inconsistent with what it would have been had she opted for these benefits to come into payment at age 60.

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