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Thales UK Pension Scheme (PO-23293)

Complainant: Mr S
Complaint Topic: Benefits: incorrect calculation
Ref: PO-23293
Outcome: Not upheld
Respondent: Thales UK Limited (Thales)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no further action is required by Thales.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr S has complained that he did not receive the full pension increases for 2017/18, because he retired part way through the year.

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