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Police Pension Scheme (PO-3495)

Complainant: Mr N
Complaint Topic: Misquote/misinformation
Ref: PO-3495
Outcome: Not upheld
Respondent: Government Actuary's Department
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by GAD.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N has complained that errors were made concerning the revised commutation factors issued by GAD in April 2011. He considers that the errors relate to when the factors were prepared, how often they were prepared and how they have been implemented.

View determination

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