Local Government Pension Scheme (PO-18789)
Complainant: Mrs H
Complaint Topic: Benefits: incorrect calculation
Ref: PO-18789
Outcome: Not upheld
Respondent: 1. Walsall Metropolitan Borough Council
2. West Midlands Pension Fund
2. West Midlands Pension Fund
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mrs H’s complaint and no further action is required by Walsall MBC and the Fund.
Complaint summary
Mrs H’s complaint against Walsall MBC and the Fund, is about the refusal to allow her to access her pension benefits without reduction, following the termination of her employment. She says that, on 14 March 2017, Walsall MBC misled her into leaving her employment, giving her the expectation that she would be able to take her pension without reduction.
View determination
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