Scheme:
NHS Pension Scheme
Complainant:
Ms I
Respondent:
1. Hampshire Hospitals NHS Foundation Trust 2. NHS Business Services Authority
Topic:
Ill Health
Ref:
PO-19961
Date:
Fri 11 Oct 2019
Outcome:
Not upheld

Ombudsman’s Determination

Outcome

I do not uphold Ms I’s complaint and no further action is required by the Trust or NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Ms I has complained that she made an application for ill health retirement (IHR) benefits on 9 December 2016, but that this was unduly delayed by the Trust and NHS BSA.

View determination