Civil Service Partnership Pension (PO-20782)
Ombudsman’s Determination
Outcome
Mr N’s complaint is partly upheld, but there is a part that I do not agree with. To put matters right, for the part that is upheld, the JAC shall pay £205.75 to Mr N’s CSPP with Legal & General. JAC shall also pay £500 to Mr N in acknowledgement of the significant distress and inconvenience he has experienced.
Complaint Summary
Mr N’s Complaint is that JAC failed to pay pension contributions to his CSPP between February and October 2017.
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