Scheme:
NHS Injury Benefit Scheme
Complainant:
Mr E
Respondent:
NHS Business Services Authority
Topic:
Injury benefit
Ref:
PO-21043
Date:
Wed 17 Apr 2019
Outcome:
Not upheld

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by NHS BSA

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr E has complained that his application for a permanent injury benefit (PIB) has not been considered in a proper manner.

View determination