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Bland Bankart Retirement Benefits Scheme (PO-22360)

Complainant: Mr D
Complaint Topic: Interpretation of scheme rules/policy terms
Ref: PO-22360
Outcome: Not upheld
Respondent: PTL Governance Ltd (PTL)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr D’s complaint and no further action is required by PTL.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr D’s complaint is that the Scheme’s 1997 Deed of Amendment means that his current wife is not entitled to a full widow’s pension.

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