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Civil Service Compensation Scheme (PO-25579)

Complainant: Mrs T
Complaint Topic: Benefits: incorrect calculation
Ref: PO-25579
Outcome: Not upheld
Respondent: 1. Cabinet Office
2. My CSP
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs T’s complaint and no further action is required by Cabinet Office and My CSP.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs T considers that the calculation method which My CSP and the Cabinet Office have used to determine the amount of compensation available to her in the CSCS on voluntary redundancy is unfair. She contends that using this method other part-time members with similar circumstances to hers have received more compensation than her from the CSCS despite working less hours and having accrued less reckonable service.

 

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