Scheme:
EVC UK Plan
Complainant:
Mr L
Respondent:
EVC Pension Trustees Ltd
Topic:
Transfers: general
Ref:
PO-27188
Date:
Tue 24 Sep 2019
Outcome:
Not upheld

Ombudsman’s Determination

Outcome

I do not uphold Mr L’s complaint and no further action is required by the Trustee.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr L’s complaint against the Trustee is that it mishandled his application to transfer out of the Plan. He says that this caused him to suffer a financial loss of £121,768.

View determination