The Shell Contributory Pension Fund (PO-27469)
Ombudsman’s Determination
Outcome
I do not uphold Mr D’s complaint and no further action is required by the Trustee.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr D has complained that the Fund will not provide all the information he has requested. In particular, information relating to how the Fund is taking the potential risks of climate change into consideration.
View determination
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