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PIMCO Europe Ltd DC Pension Plan (PO-27980)

Complainant: Mr U
Complaint Topic: Misquote/misinformation
Ref: PO-27980
Outcome: Not upheld
Respondent: PTL Governance Limited
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr U’s complaint and no further action is required by the Trustee.

Complaint summary

Mr U complains that he was not given sufficient time to consider his options after being informed that his Plan investments were being switched to a new fund.

As a result of the switch, he says he was unable to transfer his Plan investment, and this has resulted in an investment loss of around £17,000. Mr U would like to be compensated for this.

View determination

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