We decide over 1000 cases each year and publish Ombudsman determinations, as well as some opinions made by our adjudicators considered to be of particular interest, on this site.
You can search for decisions by date or enter a keyword such as a name or the name of a pension scheme. For decisions made after January 2010 you can also search by topic and case outcome.
Decisions in PDF format can be opened with Adobe Acrobat Reader – you can download a copy free of charge.
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View determinations of note issued before 2001