Support and advice
Advice on pensions and how to complain to your pension scheme.
Advice on managing your money.
Advice on your rights, responsibilities and how to get a problem sorted out.
Other Ombudsman services
Complaints about sales and marketing (mis-selling) of pensions and other financial products.
For complaints about how the Financial Assistance Scheme is run.
Find other Ombudsman organisations.
Pension schemes administered in the Isle of Man
We can usually only deal with complaints about pension schemes administered in the UK. If you have a complaint about a pension scheme administered in the Isle of Man please contact: Isle of Man
Enquiries about state pension payments and entitlement.
Help with finding a lost pension.
Information about the Pension Protection Fund and their complaints process.
Information about the Financial Assistance Scheme and their complaints process.
How the pensions industry is regulated and information on automatic enrolment.
A useful guide produced by The Pensions Regulator to help people understand pensions terminology.
Payment of interest
The base rate being quoted by the reference banks is published monthly on the Bank of England website under: Statistics – interest and exchange rates data.
Enforcing or appealing our determinations
- The Handbook for Litigants in Person: vist www.judiciary.gov.uk
- The Chancery Guide: visit www.justice.gov.uk
- in England and Wales: www.hmcourts-service.gov.uk
- in Scotland: www.scotland-judiciary.org.uk/16/0/Court-Structure
- in Northern Ireland: visit www.courtsni.gov.uk