Mrs McLean’s complaint against her former employer, Glendale, is that they deducted pension contributions from her salary and have not passed contributions on to Clerical Medical, the Plan administrator, for investment. The Pensions Ombudsman’s determination and shor …

Ms Grad and Mr Burton complain that the children’s pension that Mr Burton (BB) and his sister (RB) (a minor on whose behalf Ms Grad is acting) have received from the Scheme since the death of their father, Mr Nicholas Burton, was reduced following a change t …

Mrs Doughty says: The Council failed to advise her of an amendment to the regulations, governing the operation of the Scheme, which stated that any transfer of pension benefits from a previous employer’s pension …

Mr Studholme’s complaint is that Phoenix delayed in providing him with all the quotations he had requested in time for his selected retirement date (SRD) of 12 May 2007. As a consequence, he complains that his benefits for Plans 7505934PY a …

Professor Kenny disagreed that he should have to repay an overpayment of pension because it had been caused by an error on the part of Teachers’ Pensions. The Pensions Ombudsman’s determination and short reasons The complaint should not be upheld against Teachers’ Pensions because, although the overpayment was the r …

Mr Perkins has complained that he has not received all of the compensation he is due from the AFPS since 1959. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should not be upheld against the MoD because it is not proved that they taxed Mr Perkins’ invaliding pe …

Mrs Molyneux says her application for ill-health early retirement has been wrongly refused. To put the matter right, Mrs Molyneux wants an ill-health retirement award and a sum for distress and inconvenience caused. The Deputy Pensions Ombuds …

Mr Massey complains that Abbey Life: failed to advise him of the phased fund switching facility in 1988 and again in 2004; switched the assets of his policy from the Security Fund to the Equity Fund without his knowledge or authority; provide …

Mr Tonge considers that he has incorrectly been refused ill-health retirement under the PCSPS Rules. He complains that relevant medical evidence was not considered. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the Ho …

Mr Paine says he cannot be certain of the security of the Guaranteed Minimum Pension (GMP) that was left in the Scheme when he took some retirement benefits in 2000. He wants the GMP to be properly secured. Mr Paine also says that delays by Kent Reliance Building Society in answering questions about the GMP caused h …