Mrs Lindsley’s complaint is that she has been wrongly refused ill-health retirement. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against SSAFA to the extent that there was a …

Mrs Giehmann complains that Windsor Life did not provide her with a retirement quotation on a timely basis before her Selected Retirement Date (SRD) of 21 March 2008, her 60th birthday. As a consequence of this failure, she says that she has …

Mr Charman says that the Authority should have granted him Permanent Injury Benefit (PIB) because he suffered a back injury in the course of his NHS employment. The Pensions Ombudsman’s determination and short reasons The complaint should not be upheld because on the …

Mr Drobott complains of errors on the part of Leicestershire Constabulary (the Constabulary) when processing his request for benefits under the Police Pension Scheme and the resultant delays that occurred. The Pensions Ombudsman’s determination and short reasons The complaint should be partly upheld ag …

Ms Wilkins alleges that Scottish Equitable: failed to provide on a timely basis the information required to make a claim to the Redundancy Payments Service for outstanding Plan contributions. gave her incorrect information as to when she could start taking the Plan benefits. The Pensions Omb …

Mrs Bridge is of the opinion that she should qualify for Mental Health Officer status for the whole of her pensionable service The Pensions Ombudsman’s determination and short reasons The complaint should not be upheld against NHS Pensions because they have correctly interpreted Regulation R3 DETAILED DETERMINATION Material Facts Mrs Bridge …

Mr Isherwood complains that his former employer, British Nuclear Fuels Limited (BNFL) now Sellafield Limited, has not kept a commitment given to him that he would be no worse off, in respect of his benefits from the GPS, as a result of working overseas for BNFL’s USA subsidiary, BNFL Inc. The Pensions Ombudsman’s de …

Mr Grimley has complained that he was provided with incorrect information concerning his benefits in 1999 and 2004 and that he relied to his detriment on this information. The Pension Ombudsman’s determination and short reasons The compla …

Ms McGarrigle complains that: the Department was at fault in deciding not to award her Total Incapacity Benefit (TIB) on her retirement on the grounds of ill health; and the Department and the Council failed to keep h …

Mr Burman complains of maladministration by the Commission for Social Care Inspection (CSCI) because it refused his application to augment his pension entitlement and because of the way that it dealt with his application. The duties of CSCI have, since 1 April 2009, been taken over by the Ca …