Mr Garbutt complained about NYPA’s handling of his application for injury benefit. He also complained that the Home Office had failed to make arrangements to ensure that regulations governing the Scheme complied with section 50 of the Pensions Act 1995 (the requireme …

Mr Garbutt complains about the way in which a review of his injury award was carried out. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against NYPA, which accepts that the review was flawed and has offered to carry out the review again. DETAILED DET …

Ms Watson-Smith’s complaint is that TP (as administrator of the Scheme) and the DfE (as manager of the Scheme) respectively failed to award her incapacity benefits from 1 October 2006. The Pensions Ombudsman’s determination and short reasons The complaint should be u …

Mrs Simpson says that HMRC and the Cabinet Office incorrectly refused to grant her ill health early retirement when her contract of employment was terminated with effect from 27 October 2007. The Pensions Ombudsman’s determination and short reasons The complaint should not be upheld because …

Mrs Woolvine says that her application for Temporary Injury Allowance (TIA) was wrongly refused on the basis that her injury was not wholly or mainly attributable to the duties of her NHS employment. The Pensions Ombudsman’s determination and short reasons The complaint should not be upheld …

Mr Roberts disagrees with the decision that he was not eligible to join the Scheme The Pensions Ombudsman’s determination and short reasons Mr Roberts was eligible to join the Scheme from August 2001. DETAILED DETERMINATION Material Facts In …

Mr Roberts is unhappy with the way Countrywide has handled his claim for his benefits to be paid on grounds of triviality. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Countrywide because they initially misinformed Mr Roberts that he was not …

Mr Walder complains of an undue delay on the part of the Council in awarding him an ill-health pension, which he says has caused him to suffer financial loss. The Pensions Ombudsman’s determination and short reasons T …

Mr Pollock disagrees with PTL’s decision that he did not retire on the grounds of ill health in 2003. The Pensions Ombudsman’s determination and short reasons The dispute should not be determined in Mr Pollock’s favour. On the balance of probabilities his early retir …

Mr Mellodey says that the Trustees gave him incorrect information regarding his benefits under the Plan upon which he relied to his detriment, both at the point he left service and subsequently . He only learned of the correct position shortly before his retirement. …