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Friends Provident Personal Pension Plan (75808/1)

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Mr Weedon says he transferred his personal pension plan from Scottish Widows to Friends Provident on 16 March 2006 based on an incorrect illustration. The Pensions Ombudsman’s determination and short reasons The compl …

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Phoenix Life (formerly Scottish Mutual) Personal Pension (77264/1)

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Mr Bolton says that Scottish Mutual caused a delay in the transfer of the value of his policies with them to his annuity provider so that his annuity commenced one month later than expected, and payment of the lump sum was also late. The Pens …

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Local Government Pension Scheme (77278/2)

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Mr Longworth complains that the Council, SPF and SPPA have improperly refused him early retirement on ill-health grounds. The Deputy Pensions Ombudsman’s determination and short reasons The co …

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NHS Injury Benefit Scheme (80180/3)

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Miss McCormack disagrees with NHSBSA’s decision not to award her a Permanent Injury Benefit (PIB) The Pensions Ombudsman’s determination and short reasons The complaint should not be upheld against the NHSBSA because they have reached their decision in a proper manne …

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Optima 2 Pension Scheme (75903/1)

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Mrs Lane’s complaint is that Odeon and/or the Administrator provided her with incorrect information about the benefit she would receive from the Scheme which the Trustee now refuses to honour. The Pensions Ombudsman’s …

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Teachers’ Pension Scheme (78846/2)

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Mrs Lawton complains that: Her employer, the Council, allegedly failed to process her ill-health early retirement application on a timely basis and submit it to Teachers’ Pensions by 5 January 2007. As a consequence o …

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Standard Life Appropriate Personal Pension Scheme (79779/2)

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Ms Hogestijn complains that Standard Life should have paid her the lump sum arising on the death of her ex-husband. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Standard Life because it paid the lump sum without making adequate enquiries. DE …

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Continental UK Group Holdings Ltd (79771/1)

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Mr Moore complains about the decision reached to reject his application for ill health early retirement. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the Principal Employer because it …

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Teachers’ Pension Scheme – Prudential AVC Facility (81112/1)

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Miss I complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. She alleges that the sales representative did not explain the alternative option of purchasing past added ye …

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