Ms Moore says that her application for Temporary Injury Allowance (TIA) was wrongly refused on the basis that her injury was not wholly or mainly attributable to the duties of her NHS employment. The Pensions Ombudsman’s determination and short reasons The complaint should not be upheld agai …

Mr Waggott has complained of negligence, maladministration and collusion by the Trustee and Hymans Robertson in the period 2002-2006 leading to the underfunding of the BG Scheme and ultimately resulting in a compromis …

Mr Cowey complains that: He received payment of two annuities and pension lump sums late. Windsor Life failed to respond to communications or complaints. Windsor Life have paid incorrect figures; Windsor Life has paid significantly less than he was quoted. The Deputy Ombudsman’s determination and short reasons The c …

Mrs Ingram says that Standard Life and Paterson Arran paid out the death benefit under her son’s (Fraser Wilson’s) personal pension policy without properly considering her as a potential beneficiary. The Deputy Pensions Omb …

Mrs France, as a consequence of an alleged mistake made by Prudential, the TAVC administrator, received about £19,000 more in compensation than she should have done. She disagrees with Prudential’s decision to seek recovery of the alleged ove …

Mr Price complains that Towry, in their capacity as the SIPP administrator, on receipt of his transfer instructions in December 2009, allegedly failed to make him aware that as a small proportion of the SIPP assets had been invested in a hedg …

Mr Duffy has complained that the pension he received, when he was made redundant, in respect of his pre-2003 pensionable service has been reduced despite being subject to TUPE protection. He submits that the Scheme Rules were not properly amended in …

Ms Picano’s complaint is that she was wrongly advised that her ill-health early retirement (IHER) pension would not be affected if she undertook some part-time teaching. The Pensions Ombudsman …

Mr Halford complains that due to maladministration Hertfordshire County Council, the administering authority, and Serco Pensions, the administrators of the Scheme, failed to pay him a partner’s pension. The Pensions Ombudsman’s determination and short reasons The com …

Mr Henderson has complained that his injury benefit has been reduced from a Band 4 award to a Band 1 award following a review. He asserts that the medical appeal board incorrectly revisited the cause of his injury and introduced an element of apportionment. Mr Henderson has also complained t …