Mrs McKinney complains that she has been inadequately compensated for her widow’s pension being underpaid from 1991, when she started to receive it, until she was told of the underpayment in 2008. The Deputy Pensions Ombudsman’s determination and short reasons The co …

Mr Muir complains that his pension was incorrectly calculated. The Pensions Ombudsman’s determination and short reasons The complaint should be not be upheld as the offered to pay Mr Muir the correct amounts. DETAILED DETERMINATION Material Facts The history of Mr Muir’s scheme members …

Mrs Richards has complained that she has not been granted ill health retirement. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the Trustee because there were flaws in the approach taken by their …

Mr Crake complains that he has suffered injustice caused by maladministration, in that NHS Pensions (or its administrators) provided him with misinformation about his annual earnings margin, that he entered into commitments in reliance on this misinformation, and that the redress he has been given is inadequate. The …

Mrs Cooper complains that: She was improperly refused an ill health pension on several occasions; When it was eventually granted, the pension commenced from the wrong date; She suffered distress and inconvenience. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against West Yo …

Mr Muir complains that he was improperly refused benefits that he had been promised. The Pensions Ombudsman’s determination and short reasons The complaint should not be upheld as Mr Muir’s benefits were restricted by HM Revenue and Customs regulations. DETAILED DETERMINATION Material Facts Mr Muir was employed by F …

Mrs Brennan complains that NHSBSA have wrongly refused her application for Permanent Injury Benefits (PIB) from the Scheme. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should not be upheld against NHSBSA because they correctly consid …

Mr Hall’s complaint about Norfolk County Council, managers of the Scheme, is that she should have been treated as having retired due to being permanently incapable of work and thus entitled to receive enhanced benefits. The Deputy Pensions Ombudsman’s determination and short reasons The comp …

Mr Webber complains about the recovery of an overpayment of his pension from the Scheme. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should not be upheld against TP because Mr Webber ought reasonably to have been aware that he was required to complete a Cert …

Mr Swithenbank complains that published information and practice in relation to the Plan suggests that pensions in payment will increase at least in line withthe Retail Prices Index (RPI) But, a change has been implemented to replace RPI with the, potentiall …