Royal Bank of Scotland Group Retirement Savings Plan (CAS-74383-S5D7
Ombudsman’s Determination
Outcome
I do not uphold Mr N’s complaint and no further action is required by RBS.
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Hargreaves Lansdown SIPP (CAS-62729-H2N5)
Ombudsman’s Determination
Outcome
Dr I’s complaint is partially upheld and, to put matters right, HLAM and II should each refund £58.31 of HLAM’s SIPP Management fees.
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Hornbuckle Mitchell Self Invested Personal Pension (CAS-45577-J6B8)
Ombudsman’s Determination
Outcome
I do not uphold Mr D’s complaint and no further action is required by Embark Group Limited
Complaint summary
Mr D complained that:
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Rolls Royce UK Pensions Fund (CAS-47515-B3V5)
Ombudsman’s Determination
Outcome
I do not uphold Mr A’s complaint and no action is required by the Administrator.
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Norbord UK (Sterling) Pension Scheme (CAS-81732-G9M7)
Ombudsman’s Determination
Outcome
I do not uphold Ms E’s complaint and no further action is required by the Trustee or the Administrator.
Complaint summary
Ms E complained that:-
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Fidelity FundsNetwork Pension (CAS-74121-W6S9)
Ombudsman’s Determination
Outcome
Mr R’s complaint against Fidelity is partly upheld. To put matters right, Fidelity shall follow the actions set out in the section, “Directions”.
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Growth Plan & Social Housing Pension Scheme (CAS-46702-B9D7)
Ombudsman’s Determination
Outcome
I do not uphold Mr R’s complaint and no action is required by TPT.
Complaint summary
Mr R has complained that:
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Fidelity International Pension Plan (CAS-82895-Q6X0)
Ombudsman’s Determination
Outcome
I do not uphold Mr G’s complaint and no action is required by Fidelity.
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Citi (UK) Pension Plan (CAS-76611-W2C4)
Ombudsman’s Determination
Outcome
I do not uphold Mr O’s complaint and no action is required by the Trustee or the Administrator.