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DHL Group Retirement Plan (CAS-91428-G6W2)

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Ombudsman’s Determination

Outcome

I do not uphold Mr D’s complaint and no further action is required by the Trustee or the Administrator.

Complaint summary

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Royal Bank of Scotland Group Retirement Savings Plan (CAS-74383-S5D7

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Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by RBS.

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Hargreaves Lansdown SIPP (CAS-62729-H2N5)

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Ombudsman’s Determination

Outcome

Dr I’s complaint is partially upheld and, to put matters right, HLAM and II should each refund £58.31 of HLAM’s SIPP Management fees.

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Hornbuckle Mitchell Self Invested Personal Pension (CAS-45577-J6B8)

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Ombudsman’s Determination

Outcome

I do not uphold Mr D’s complaint and no further action is required by Embark Group Limited 

Complaint summary

Mr D complained that:

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Rolls Royce UK Pensions Fund (CAS-47515-B3V5)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mr A’s complaint and no action is required by the Administrator.

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Norbord UK (Sterling) Pension Scheme (CAS-81732-G9M7)

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Ombudsman’s Determination

Outcome

I do not uphold Ms E’s complaint and no further action is required by the Trustee or the Administrator. 

Complaint summary

Ms E complained that:-

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Fidelity FundsNetwork Pension (CAS-74121-W6S9)

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Ombudsman’s Determination

Outcome

Mr R’s complaint against Fidelity is partly upheld. To put matters right, Fidelity shall follow the actions set out in the section, “Directions”.

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Growth Plan & Social Housing Pension Scheme (CAS-46702-B9D7)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no action is required by TPT.

Complaint summary

Mr R has complained that:

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Fidelity International Pension Plan (CAS-82895-Q6X0)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mr G’s complaint and no action is required by Fidelity.

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Citi (UK) Pension Plan (CAS-76611-W2C4)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mr O’s complaint and no action is required by the Trustee or the Administrator.

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