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NEST (CAS-104011-B0F5)

Complainant:
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Appeal:

Ombudsman’s Determination

Outcome

Miss S’ complaint is upheld and, to put matters right, Dapa Coffee shall pay Miss S £500 for the significant distress and inconvenience she has experienced.  

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NEST (CAS-75248-Y1W7)

Complainant:
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Ombudsman’s Determination

Outcome

Mr R’s complaint is upheld and, to put matters right, the Employer shall pay the missing contributions in respect of his pension and make good any shortfall in units. In addition, the Employer shall pay Mr R £1,000 for the serious distress and inconvenience it has caused him.

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Teachers Pension Scheme (CAS-92024-L1V7)

Complainant:
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Ombudsman’s Determination

Outcome

Mr D’s complaint is not upheld and no further action is required by the Employer. 

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London Sovereign section of The People's Pension (CAS-62281-J4S5)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by the Employer. 

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Scottish Widows (CAS-104629-R1D4)

Complainant:
Complaint Topic:
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Respondent:
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Appeal:

Ombudsman’s Determination

Outcome

Mr R’s complaint is upheld and, to put matters right, the Employer shall pay the missing contributions in respect of his pension and make good any shortfall in units. In addition, the Employer shall pay Mr R £1,000 for the serious distress and inconvenience it has caused him.

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NEST (CAS-98085-L6R7)

Complainant:
Complaint Topic:
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Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

Mr H’s complaint is upheld and, to put matters right, the Employer shall pay the missing contributions in respect of his pension and make good any shortfall in units. In addition, the Employer shall pay Mr H £1,000 for the serious distress and inconvenience it has caused him.

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NEST (CAS-85318-T5R7)

Complainant:
Complaint Topic:
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Respondent:
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Ombudsman’s Determination

Outcome

Miss L’s complaint is upheld and, to put matters right, the Employer shall pay the missing contributions in respect o

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Creative Pension Trust (CAS-88008-Y9K4)

Complainant:
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Respondent:
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Ombudsman’s Determination

Outcome

Mr Y’s complaint is upheld and, to put matters right, the Employer shall ensure that all unpaid contributions are paid into the Scheme.

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NEST (CAS-76024-X4N9)

Complainant:
Complaint Topic:
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Respondent:
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Date:
Appeal:

Ombudsman’s Determination

Outcome

Miss H’s complaint is upheld and, to put matters right, the Employer shall ensure that all unpaid contributions are paid into the Scheme. The Employer shall make sure that Miss H is not financially disadvantaged by its maladministration.

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NEST (CAS-59418-M9H0)

Complainant:
Complaint Topic:
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Outcome:
Respondent:
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Date:
Appeal:

Ombudsman’s Determination

Outcome

Mrs E’s complaint is upheld and, to put matters right, the Employer should ensure that all unpaid contributions are paid into the Scheme. The Employer should also make sure that Mrs E is not financially disadvantaged by its maladministration.

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