See at a glance our latest determinations as well as notifications of Pension Protection Fund and Financial Assistance Scheme cases. You’ll also find updates on group cases, current issues and our latest news.

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Disruption to our phone lines

Date: Wed 9 May 2018

Please be aware we are currently experiencing problems with our phone lines. We are sorry for any inconvenience caused.        

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New HQ for The Pensions Ombudsman

Date: Wed 14 Mar 2018

We are delighted to announce that we are moving to new offices in the heart of London’s…

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TPAS dispute function moves to TPO

Date: Tue 13 Feb 2018

The Pensions Advisory Service’s (TPAS) dispute resolution function is moving to The Pensions Ombudsman (TPO). The move..

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British Steel – Update

Date: Thu 8 Feb 2018

The Ombudsman is aware of the problems that have affected the British Steel Pension Scheme (BSPS),

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Notice of Hearing – 16 February 2018

Date: Thu 18 Jan 2018

Notice of Oral Hearing

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Updated Memorandum of Understanding published

Date: Fri 1 Dec 2017

Updated Memorandum of Understanding between The Pensions Ombudsman and the Financial Ombudsman Service agreed

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