See at a glance our latest determinations as well as notifications of Pension Protection Fund and Financial Assistance Scheme cases. You’ll also find updates on group cases, current issues and our latest news.

If you are a journalist and need more information please contact us on 020 7630 2200 or email:


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Applications made quicker and easier

Date: Wed 27 Apr 2016

We are moving our application process online, making it quicker and easier for individuals to submit a complaint.

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New videos point the way

Date: Tue 12 Apr 2016

Our videos set out the steps people need to take before they bring a complaint to us and how we can help.

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Police and firefighters’ cases – an update

Date: Thu 10 Mar 2016

An announcement about complaints concerning compensation paid to retired firefighters and police officers.

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High Court ruling on Hughes and Royal London

Date: Mon 22 Feb 2016

Statement by Pensions Ombudsman, Anthony Arter

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Our Executive Board

Date: Mon 1 Feb 2016

From Monday 1 February the Pensions Ombudsman Service has a new senior team, the Executive Board.

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Listen to our website

Date: Tue 5 Jan 2016

To make our website as accessible as possible we now offer the option to use the browsealoud function.

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