See at a glance our latest determinations as well as notifications of Pension Protection Fund and Financial Assistance Scheme cases. You’ll also find updates on group cases, current issues and our latest news.

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High Court ruling on Webber and Teachers’ Pensions

Date: Fri 14 Oct 2016

Statement from The Pensions Ombudsman

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Pensions Ombudsman has a name change

Date: Wed 31 Aug 2016

Our name changes to The Pensions Ombudsman as of 1 September 2016. Our work and remit remains the same.

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Our approach in appeals

Date: Wed 27 Jul 2016

Our participation will now be more proactive and considered against the backdrop of seeking to assist the court.

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Earlier resolution of complaints in the face of increased demand

Date: Thu 7 Jul 2016

Our 2015/16 Annual Report and Accounts is now published with information on our operational and financial performance.

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New approach in published decisions

Date: Wed 8 Jun 2016

Our published decisions, both Ombudsman determinations and opinions of interest, will now generally be anonymised.

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Applications made quicker and easier

Date: Wed 27 Apr 2016

We are moving our application process online, making it quicker and easier for individuals to submit a complaint.

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