See at a glance our latest determinations as well as notifications of Pension Protection Fund and Financial Assistance Scheme cases. You’ll also find updates on group cases, current issues and our latest news.
If you are a journalist and need more information please contact us on 020 7630 2200 or email:
Date: Wed 31 Aug 2016
Our name changes to The Pensions Ombudsman as of 1 September 2016. Our work and remit remains the same.
Date: Wed 27 Jul 2016
Our participation will now be more proactive and considered against the backdrop of seeking to assist the court.
Date: Thu 7 Jul 2016
Our 2015/16 Annual Report and Accounts is now published with information on our operational and financial performance.
Date: Wed 8 Jun 2016
Our published decisions, both Ombudsman determinations and opinions of interest, will now generally be anonymised.
Date: Wed 27 Apr 2016
We are moving our application process online, making it quicker and easier for individuals to submit a complaint.
Date: Tue 12 Apr 2016
Our videos set out the steps people need to take before they bring a complaint to us and how we can help.