Pensions Ombudsman
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11 Belgrave Road
London SW1V 1RB
Telephone: 020 7834 9144
Fax: 020 7821 0065
enquiries@pensions-ombudsman.org.uk

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Publications

NOTE:
To download PDF versions of publications you will need Adobe Acrobat Reader. If you would like help with PDF documents click here.

You can print out the file by clicking the printer icon on the Adobe Acrobat Reader tool bar once the document has downloaded. If you want to save the document right mouse click on the download text and use the menu option to 'Save Target As ...'

Disability Equality Scheme
(Adobe Acrobat PDF version - 54Kb download)
Business Plan 2008/09
(Adobe Acrobat PDF version - 482Kb download)
Cynllun Iaith Gymraeg: 2007
MS Word document - 57Kb download)
Welsh Language Scheme 2007
MS Word document - 65Kb download)
Pensions Ombudsman Annual Report 2006/2007 - July 2007
(Adobe Acrobat PDF version - 306Kb download)
Pensions Ombudsman & Pension Protection Fund Ombudsman Management Statement and Financial Memorandum - April 2007
(Adobe Acrobat PDF version - 199Kb download)
How to avoid the Pensions Ombudsman - Nov 2005
(Adobe Acrobat PDF version - 221Kb download)
The Annual Report of the Pensions Ombudsman 2005-2006
(Adobe Acrobat PDF version - 447Kb download)
The Annual Report of the Pensions Ombudsman 2004-2005
(Adobe Acrobat PDF version - 482Kb download)
The Annual Report of the Pensions Ombudsman 2003-2004
(Adobe Acrobat PDF version - 601Kb download)
The Annual Report of the Pensions Ombudsman 2002-2003
(Adobe Acrobat PDF version - 392Kb download)
The Annual Report of the Pensions Ombudsman 2001-2002
(Adobe Acrobat PDF version - 557Kb download)
The office's descriptive booklet - The Pensions Ombudsman - how he can help you
(Adobe Acrobat PDF version - 91Kb download)
Complaint forms
  • to print off and fill in manually
    (Adobe Acrobat PDF version - 19Kb download)

  • to fill in online and submit over the Internet (you need to be connected to the Internet to send the form).
    You will also need to ensure you have any supporting documents in electronic format in one of the following file formats: doc, rtf, xls, pdf, txt, gif, jpg / jpeg and zip.
Guidance note for trustees, managers or employers wishing to refer a matter to the Pensions Ombudsman
(RTF document- 11Kb download)
Memorandum of Understanding between The Pensions Ombudsman (United Kingdom) and The Pensions Ombudsman (Republic of Ireland)
(Adobe Acrobat PDF version - 742Kb download)
Memorandum of Understanding between The Pensions Ombudsman and The Financial Ombudsman Service
(Adobe Acrobat PDF version - 314Kb download)
The Pensions Ombudsman and Article 6 of the European Convention on Human Rights - Opinion - Ms Monica Carss-Frisk
(MS Word 97 document - 85Kb download)
The Pensions Ombudsman Publication Scheme
MS Word 97 document - 97Kb download)

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